Quality management system with procedures, goals, tracking and reviewing
It is a collection of individual metrics that helps to quantify the quality of an application. It is a basic quality management process to establish a set of quality objectives.
A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations.
Tree of Procedures is used to show the Parent-Child relationship which may or may not exist between the different Procedures.
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A Quality Review is an inspection with a specific structure, defined roles, and procedure designed to ensure a product's completeness and adherence to standards.
Quality Action is a standard feature to allow implementation of corrective and preventive actions.
It is an assembly of people for a particular purpose or agenda, especially for formal discussion about Quality aspects.
Quality Feedback is the information that a Customer expresses about the satisfaction or dissatisfaction about the products or services you offer.